- Prepare bubble tea, milk tea, fruit tea, coffee, and other beverages according to company recipes and standards
- Prepare and organize ingredients, including tea, tapioca pearls, syrups, jams, toppings, and other materials
- Take customer orders, recommend drinks, and provide friendly customer service
- Operate the POS system and handle cash and card payments
- Maintain cleanliness and hygiene of the counter, tables, floors, equipment, and the entire shop
- Clean and maintain beverage preparation equipment, refrigerators, and ice machines
- Monitor ingredient and packaging stock, check expiration dates, and report shortages
- Assist with receiving, organizing, and storing deliveries
- Complete daily opening and closing procedures
- Follow food safety, hygiene, and HACCP procedures
- Cooperate with colleagues and assist with other daily shop operations when needed